Work Experience
Senior Manager, Instructional Design, SYKES Digital Learning: Chicago, IL. 2015 - 2017, remote 2017-present
- Re-imagined instructional material using a blended learning model of task-based eLearning and active learning facilitation.
- Designed training for clients like Google, Google Nest, PNC, Pearson, Playstation, et. al as well as training for banking institutions, gaming systems, healthcare.
- Conducted needs assessment to produce in-depth current state diagnostics in order to develop training solutions to fit the needs of each unique and dynamic operation.
- Authored design documents, media scripts, simulations, facilitation guides and asynchronous course materials as well as managed the development of my own projects.
- Interviewed subject matter experts to collect necessary data, raw content and custom information necessary to define desired learning outcomes.
- Researched and applied best practices and approaches of presenting and delivering training materials to adult learners.
- Communicate and collaborate frequently and effectively with various project collaborators, team members, SMEs, consultants, and other stakeholders to ensure that objectives are being met.
- Served as project manager for multiple design teams.
- Interviewed, hired, and trained contractors.
- Responsible for developing connections with new members and engaging new audience members through social media and community outreach.
- Programs: Blogger, Facebook, Twitter, Instagram, YouTube, and Google+, PicMonkey, and Pinterest
Skill Set
Education
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Online & Distance Education, Higher Education, Instructional Technology, Teaching, Adult Education, Tutoring, Learning Theory
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Academia
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Research, Committee Meetings, Workshops
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Instructional Design
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Course Development, Course Mapping, Course Evaluation, Curriculum Development, Assessment, Assessment of Needs, PowerPoint, Instructional Materials, Design Theory (i.e. ADDIE), Interviewing
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Writing
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Creative Writing, Scripts, Facilitation Guides, Course Writing, Editing, Copy, ePublishing, Blogging
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Media
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Script Development, Storyboarding, Photo-Editing, Graphic Design, Animation Tools (GoAnimate and PowToons)
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Business & Organization
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Coaching, Project Management, Social Media Development and Marketing, NonProfit, Public Speaking
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Tools
Word Processors
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Microsoft Office, Google Applications (Google Docs/Drive, Sites, Blogger)
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LMS Systems
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Angel, Blackboard, Colibri (priority LMS for Sykes)
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Website Design Programs
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Weebly, Wix, and Google Sites
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Programming Languages
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Some experience with HTML, CSS, PHP, Ruby, and Unix
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Social Media
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Blogger, Facebook, Twitter, Instagram, Pinterest, Digg, Tumblr, Google+, YouTube
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Online Teaching Software
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Captivate, Adobe Connect, Google+, Storyline, Camtasia, Storyline and Rise
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Web 2.0
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Up.tale (VR), Paddlet, ThingLink, Smore, Popplet, Prezi, Voki, ToonDoo, etc
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Photo-editing
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Adobe Photoshop, Snag-it, Picasso, PhotoBucket, Pixlr, Windows Live Photo Gallery, PicMonkey
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Film-Editing
Animation
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Camtasia, Windows Movie Maker, iMovie, YouTube
Vyond and Powtooon
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